A Cut Above Knife & Leather Co., LLC ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit our website or purchase our products.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following information when you visit our website or place an order:
Personal Information
Name
Billing address
Shipping address
Email address
Phone number
Payment information (processed securely through our payment provider—we do not store full payment card information)
Order Information
Products purchased
Order history
Shipping preferences
Customer communications
How We Use Your Information
We use your information to:
Process and fulfill orders
Ship products
Process payments
Respond to customer service requests
Send order confirmations and shipping updates
Communicate regarding warranty claims or returns
Improve our products and website
Prevent fraud and unauthorized transactions
Comply with legal obligations
If you choose to subscribe, we may also send promotional emails. You may unsubscribe at any time.
Payment Information
Payments are processed through secure third-party payment processors.
A Cut Above Knife & Leather Co., LLC does not store complete credit card or debit card numbers on our servers.
Cookies
Our website may use cookies and similar technologies to:
Remember shopping cart contents
Save customer preferences
Analyze website traffic
Improve website performance
Most web browsers allow you to disable cookies, though doing so may affect website functionality.
Information Sharing
We do not sell, rent, or trade your personal information.
We may share information only with trusted service providers necessary to operate our business, including:
Payment processors
Shipping carriers
Website hosting providers
Email service providers
Business software providers
These providers receive only the information necessary to perform their services.
We may also disclose information when required by law or to protect our legal rights.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain customer information only as long as necessary to:
Complete transactions
Provide warranty service
Maintain business records
Meet tax, accounting, and legal requirements
Resolve disputes
Your Rights
Depending on where you live, you may have the right to:
Request access to your personal information
Correct inaccurate information
Request deletion of your information (subject to legal obligations)
Opt out of marketing communications
Request information about how your data is used
To exercise these rights, please contact us using the information below.
Children's Privacy
Our website is not directed toward children under 13 years of age.
We do not knowingly collect personal information from children under 13.
If we learn that such information has been collected, we will promptly delete it.
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
We encourage you to review their privacy policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes become effective when the revised policy is posted on our website.